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93-10 (bizhub C368/C308/C258)

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Contents

JAM typeMisfeed at duplex transport section
JAM code93-10
JAM detection timingThe ADU paper passage sensor/2 (PS41) is not turned ON (blocked) even after the set period of time has elapsed after the ADU paper passage sensor/1 (PS40) is turned ON (unblocked) by the paper.
– Paper jam of a sheet of paper left at the duplex transport section results, if the ADU paper passage sensor/1 (PS40) is turned ON (unblocked) or the ADU paper passage sensor/2 (PS41) is turned ON (blocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
– Paper jam of a sheet of paper left at the duplex transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationRight door
Relevant parts• Transport motor (M1)
• ADU transport motor (M5)
• ADU transport clutch (CL6)
• ADU paper passage sensor/1 (PS40)
• ADU paper passage sensor/2 (PS41)
• Front side board (FRB)
• MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS40 I/O check, sensor checkMFPB CN17E-10 (ON)5-C
3PS41 I/O check, sensor checkMFPB CN17E-13 (ON)5-C
4CL6 operation checkMFPB CN15EA-13 (ON)7-C
5M1 operation checkMFPB CN8E-3 (REM)MFPB CN8E-6 (LOCK)2-C
6M5 operation checkMFPB CN17E-1 to 44-C
7MFPB ICP2E conduction check
8Replace FRB. (Part# A7PUH00500)
9Replace MFPB. (Part# A7PUH02123)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.18.2 (Link to the Field Service Manual)

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