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93-10 (bizhub C658/C558/C458)

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Contents

JAM typeMisfeed at duplex transport section
JAM code93-10
JAM detection timingThe ADU paper passage sensor2 (PS41) is not turned ON (blocked) even after the set period of time has elapsed after the ADU paper passage sensor1 (PS40) is turned ON (unblocked) by the paper.
– Paper jam of a sheet of paper left at the duplex transport section results, if the ADU paper passage sensor1 (PS40) is turned ON (unblocked) or the ADU paper passage sensor2 (PS41) is turned ON (blocked) when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
– Paper jam of a sheet of paper left at the duplex transport section results, if a sheet of paper is determined to exist at a position detected when the main power switch is turned ON, a door is opened and closed, or a misfeed or malfunction is reset.
Misfeed processing locationRight door
Relevant parts• ADU transport motor1 (M5)
• ADU transport motor2 (M26)
• ADU paper passage sensor1 (PS40)
• ADU paper passage sensor2 (PS41)
• Expansion control board (EXCB)
• MFP board (MFPB)

 Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS40 I/O check, sensor checkMFPB CN17E-10 (ON)C658/C558 7-CC458 8-C
3PS41 I/O check, sensor checkEXCB CN8<B>-3 (ON)24-T
4M5 operation checkMFPB CN17E-1 to 4C658/C558 6-CC458 8-C
5M26 operation checkEXCB CN4-1 to 424-P
6Replace EXCB. (Part# A79JH00500)
7Replace MFPB. (C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.19.2 (Link to the Field Service Manual)

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