93-10 (bizhub C754e/C654e)

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Contents

JAM typeDuplex transport section
JAM code93-10
Detection timingA sheet of paper does not unblock the ADU paper passage sensor/2 (PS48) after a predetermined period of time has elapsed since the sheet blocks the ADU paper passage sensor/1 (PS47).
The ADU paper passage sensor/1 (PS47) is blocked, or ADU paper passage sensor/2 (PS48) is unblocked when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset.
The ADU paper passage sensor/1 (PS47) or ADU paper passage sensor/2 (PS48) is blocked when the main power switch is turned ON.
Misfeed processing locationDuplex door
Relevant parts• ADU transport motor/1 (M31)
• ADU transport motor/2 (M32)
• ADU paper passage sensor/1 (PS47)
• ADU paper passage sensor/2 (PS48)
• Paper feed/transport drive board (PFTDB)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS47 I/O check, sensor checkPFTDB CN4-3 (ON)7-P
3PS48 I/O check, sensor checkPFTDB CN4-6 (ON)7-P
4M31 operation checkPFTDB CN4-14 to 178-P
5M32 operation checkPFTDB CN4-10 to 138-P
6PFTDB ICP3 or ICP11 conduction check
7Replace PFTDB (Part# A2X0H00202)
8PRCB ICP13 conduction check
9Replace PRCB (Part# A2X0H00S06)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.11.2 (Link to the Field Service Manual)