How Can We Help?

93-10 (bizhub C754e/C654e)

You are here:

Contents

JAM typeDuplex transport section
JAM code93-10
Detection timingA sheet of paper does not unblock the ADU paper passage sensor/2 (PS48) after a predetermined period of time has elapsed since the sheet blocks the ADU paper passage sensor/1 (PS47).
The ADU paper passage sensor/1 (PS47) is blocked, or ADU paper passage sensor/2 (PS48) is unblocked when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or malfunction is reset.
The ADU paper passage sensor/1 (PS47) or ADU paper passage sensor/2 (PS48) is blocked when the main power switch is turned ON.
Misfeed processing locationDuplex door
Relevant parts• ADU transport motor/1 (M31)
• ADU transport motor/2 (M32)
• ADU paper passage sensor/1 (PS47)
• ADU paper passage sensor/2 (PS48)
• Paper feed/transport drive board (PFTDB)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical component
1Initial check items
2PS47 I/O check, sensor checkPFTDB CN4-3 (ON)7-P
3PS48 I/O check, sensor checkPFTDB CN4-6 (ON)7-P
4M31 operation checkPFTDB CN4-14 to 178-P
5M32 operation checkPFTDB CN4-10 to 138-P
6PFTDB ICP3 or ICP11 conduction check
7Replace PFTDB (Part# A2X0H00202)
8PRCB ICP13 conduction check
9Replace PRCB (Part# A2X0H00S06)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.11.2 (Link to the Field Service Manual)

Table of Contents