How Can We Help?
99-01 (bizhub C364e/C284e/C224e)
Contents
| JAM type | Controller JAM (paper size error) | |
| JAM code | 99-01 | |
| Detection timing | As a result of a paper size error, the controller transmits a forced stop command to the printer engine and the printer engine is internally processing the size error.As a result of a paper size error, the controller transmits a forced stop command to the printer engine; but the paper causing the size error cannot be fed out. | |
| Misfeed processing location | – | |
| Relevant parts | – |
(2)Procedure
| Step | Action | Control signal | Location of electrical component |
| 1 | Initial check items | – | – |
| 2 | Open and close the lower front door of the main body. | – | – |
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.1.11.3 (Link to the Field Service Manual)