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99-04 (bizhub 287/227)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| JAM type | Controller JAM (finisher pre-drive is not completed) | |
| JAM code | 99-04 | |
| JAM detection timing | The finisher pre-drive is not completed even with a print start command received. | |
| Misfeed processing location | – | |
| Relevant parts | – |
Procedure
| Step | Action | Control signal | Location of electrical component |
|---|---|---|---|
| 1 | Initial check items | – | – |
| 2 | Open and close the front door of the main body. Or, open and close the front door of the finisher. | – | – |
K.1.11.6 (Link to the Field Service Manual)