99-09 (bizhub 368/308)

Contents

JAM type	Controller JAM (finisher not completing a job)
JAM code	99-09
JAM detection timing	• A paper exit or paper finishing process inside the finisher is not completed. • The finisher does not start during a reset procedure from the jam.
Misfeed processing location	–
Relevant parts	–

 Procedure

Step	Action	Control signal	Location of electrical component
1	Initial check items	–	–
2	Open and close the front door of the main body. Or, open and close the front door of the finisher.	–	–

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.1.17.11 (Link to the Field Service Manual)