Pull out and insert the connector of fax board to check its installation.If the trouble is not yet corrected, hardware of the fax board may be defective. Replace the fax board in such a case.
B002
Fax board error 2 (DPRAM check error)
B004
Installation issues
Fax board DipSw setting error
Check if the line for which “Set” is selected from the [Service Mode] -> [System 2] -> [Option Board Status] screen matches the DipSW settings for specifying a line on the fax board.
B005
Installation issues
No fax board is installed. Mistake in installation. Defective HW.
Connect the fax board of the line for which “Set” is selected from the [Service Mode] -> [System 2] -> [Option Board Status] screen.Disconnect and then connect the connector of fax board to check its installation.Check if the USB connector of the fax board falls off.Replace the power code.Use the latest FW.Replace the fax board.Acquire the data saved in the storage from [Service Mode] -> [Debug Settings] -> [Debug Log Output].
B006
USB I/F error
USB connection is interrupted
Turn OFF and ON the main power switch.Disconnect and then connect the connector of fax board to check its installation.Check if the USB connector of the fax board falls off.Replace the power code.Use the latest FW.Replace the fax board.Acquire the data saved in the storage from [Service Mode] -> [Debug Settings] -> [Debug Log Output].
B051
Fax board mount failure line 1
Pull out and insert the connector of fax board to check its installation.If the trouble is not yet corrected, check if the fax (circuit 1) is set to [Unset] on the [Service Mode] -> [System 2] -> [Option board Status].If it is set to [Unset], set to [Set].
B052
Fax board mount failure line 2
Pull out and insert the connector of fax board to check its installation.If the trouble is not yet corrected, check if the fax (circuit 2) is set to [Unset] on the [Service Mode] -> [System 2] -> [Option board Status].If it is set to [Unset], set to [Set].