B0## (C4751i)

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Error codeCategoryContents of errorSolution
B001Fax board errorFax board error 1 (fax ROM checksum error)Pull out and insert the connector of fax board to check its installation.If the trouble is not yet corrected, hardware of the fax board may be defective. Replace the fax board in such a case.
B002Fax board error 2 (DPRAM check error)
B004Installation issuesFax board DipSw setting errorCheck if the line for which “Set” is selected from the [Service Mode] -> [System 2] -> [Option Board Status] screen matches the DipSW settings for specifying a line on the fax board.
B005Installation issuesNo fax board is installed. Mistake in installation. Defective HW.Connect the fax board of the line for which “Set” is selected from the [Service Mode] -> [System 2] -> [Option Board Status] screen.Disconnect and then connect the connector of fax board to check its installation.Check if the USB connector of the fax board falls off.Replace the power code.Use the latest FW.Replace the fax board.Acquire the data saved in the storage from [Service Mode] -> [Debug Settings] -> [Debug Log Output].
B006USB I/F errorUSB connection is interruptedTurn OFF and ON the main power switch.Disconnect and then connect the connector of fax board to check its installation.Check if the USB connector of the fax board falls off.Replace the power code.Use the latest FW.Replace the fax board.Acquire the data saved in the storage from [Service Mode] -> [Debug Settings] -> [Debug Log Output].
B051Fax board mount failure line 1Pull out and insert the connector of fax board to check its installation.If the trouble is not yet corrected, check if the fax (circuit 1) is set to [Unset] on the [Service Mode] -> [System 2] -> [Option board Status].If it is set to [Unset], set to [Set].
B052Fax board mount failure line 2Pull out and insert the connector of fax board to check its installation.If the trouble is not yet corrected, check if the fax (circuit 2) is set to [Unset] on the [Service Mode] -> [System 2] -> [Option board Status].If it is set to [Unset], set to [Set].

(Link to the Field Service Manual)