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C0002 (bizhub C658/C558/C458)
Contents
| Trouble type | C0002: Paper feed communication error |
| Rank | C |
| Trouble detection condition | When the MFP board (MFPB) is receiving data, a communication error is detected. |
| Trouble isolation | – |
| Relevant electrical parts | MFP board (MFPB) PC control board (PCCB) |
Procedure
- Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.
- Correct or replace the harness connection between the main body and the paper feed cabinet if faulty.
- Rewrite the firmware.
- Replace PCCB. (PC-115/PC-215 A2XMH00101 / PC-415 A2XMH00301 )
- Replace MFPB. (C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102)
Please verify part numbers for accuracy and to determine current part # versions.