C0002 (bizhub 554e/454e)
Contents
| Trouble type | Paper feed communication error |
| Trouble code | C0002 |
| Rank | C |
| Detection timing | When the printer control board (PRCB) is receiving data, a communication error is detected. |
| Trouble isolation | – |
| Relevant electrical parts | Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch. | – | – |
| 2 | Rewrite the firmware. | – | – |
| 3 | Replace PRCBPRCB (Part# 554e A61DH00101 454e A61EH00101) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.1. C0002, C4802, C5601, CEEE3)
Document Information ID D0001134227 Revise ID R000004
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.5.1 (Link to the Field Service Manual)