C0002 (bizhub 950i/850i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
Trouble type | C0002: Paper feed communication error |
Rank | C |
Trouble detection condition | When the paper feed/transport drive board (PFTDB) is receiving data, a communication error is detected. |
Trouble isolation | – |
Relevant electrical parts | – Paper feed/transport drive board (PFTDB) – CPU board (CPUB) – Base board (BASEB) |
Procedure
- Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
- Correct or replace the harness connection between BASEB CN7E-PFTDB CN4 if faulty.
- Check CPUB for proper installation and correct as necessary.
- Rewrite the firmware.
- Replace PFTDB.
- Replace CPUB.
- Replace BASEB.