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C0002 (bizhub 950i/850i)

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Trouble typeC0002: Paper feed communication error
RankC
Trouble detection conditionWhen the paper feed/transport drive board (PFTDB) is receiving data, a communication error is detected.
Trouble isolation
Relevant electrical parts– Paper feed/transport drive board (PFTDB)
– CPU board (CPUB)
– Base board (BASEB)

Procedure

  1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
  2. Correct or replace the harness connection between BASEB CN7E-PFTDB CN4 if faulty.
  3. Check CPUB for proper installation and correct as necessary.
  4. Rewrite the firmware.
  5. Replace PFTDB.
  6. Replace CPUB.
  7. Replace BASEB.

(Link to the Field Service Manual)

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