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C0002 (bizhub C754/C654)
Contents
| Trouble type | Paper feed communication error |
| Trouble code | C0002 |
| Rank | C |
| Detection timing | When the paper feed/transport drive board (PFTDB) is receiving data, a communication error is detected. |
| Trouble isolation | – |
| Relevant electrical parts | -Paper feed/transport drive board (PFTDB) -Printer control board (PRCB) |
 (2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch. | – | – |
| 2 | Rewrite the firmware. | – | – |
| 3 | PFTDB ICP3 conduction check | – | – |
| 4 | PRCB ICP16 conduction check | – | – |
| 5 | Replace PFTDB (Part# A2X0H00202) | – | – |
| 6 | Replace PRCB (Part# A2X0H00102) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.1. C0002)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.5.1 (Link to the Field Service Manual)