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C0103 (bizhub 4700i)
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Contents
Trouble type | C0103: Tray 2 drive motor malfunction (When PF-P20 or PF-P21 is installed) |
Rank | B |
Trouble detection condition | The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning. |
Trouble isolation | Tray 2 |
Relevant electrical parts | <When PF-P20 or PF-P21 is installed> -Tray 2 drive motor (M1/2) -Tray 2 PC control board (PCCB/2) -CPU board (CPUB) -Base board (BASEB) |
Procedure
- Check the connector between M1/2-PCCB/2 CN4 for proper connection and correct as necessary.
- Check the connector between PCCB/2 CN1-relay CN24-BASEB CN21E for proper connection and correct as necessary.
- Check the connector of M1/2 for proper drive coupling and correct as necessary.
- Check CPUB for proper installation and correct as necessary.
- M1/2 load check
- Check code: 28
- Multi code: 1, 2
- Control signal: PCCB/2 CN4-1 to 7
- Location of electrical component: 18-P
- Replace M1/2. (M1 Part# A011M10001)
- PCCB/2 F1 conduction check
- Replace PCCB/2. PF-P21 (Part# AAJUH00100)
- Replace CPUB. (Part# ACTAH01003)
- Replace BASEB. (Part# ACTAH02014)