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C0108 (bizhub 658e/558e/458e/368e/308e)

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Trouble typeC0108: Tray 4 paper feed motor turning at abnormal timing (When PC-215 is installed)
RankB
Trouble detection condition• The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning.
• The motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary.
Trouble isolation–
Relevant electrical parts• Tray 4 paper feed motor (M121)
• PC control board (PCCB)

 Procedure

  1. Check the connector between M121-PCCB CN9C for proper connection and correct as necessary.
  2. Check the connector of M121 for proper drive coupling and correct as necessary.
  3. M121 load check
    • Check code: 28
    • Multi code: 13, 14, 15, 16
    • Control signal: PCCB CN9C-5 (CW/CCW)
    • Location of electrical component: PC-215 6-K
  4. Replace M121. (Part# A2XMM11000)
  5. Replace PCCB. (Part# Part# A2XMH00101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.7.4 (Link to the Field Service Manual)

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