C0204 (bizhub 360i/300i)

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Trouble typeC0204: Tray 2 feeder up/down abnormality
RankB
Trouble detection conditionThe tray 2 upper limit sensor (PS22) is not turned ON (blocked) even after the set period of time has elapsed after the paper lift-up operation for the drawer began.
Trouble isolationTray 2
Relevant electrical parts-Tray 2 lift-up motor (M13)
-Tray 2 upper limit sensor (PS22)
-CPU board (CPUB)
-Base board (BASEB)

Procedure

  1. Remove the tray and check to see if a piece of paper is not left inside the machine.
  2. Check the connector between M13-relay CN181-BASEB CN25E for proper connection and correct as necessary.
  3. Check the connector of M13 for proper drive coupling and correct as necessary.
  4. Check the connector between PS22-relay CN40-BASEB CN23E for proper connection and correct as necessary.
  5. Check CPUB for proper installation and correct as necessary.
  6. PS22 I/O check, sensor check
    • Control signal: BASEB CN23E-12 (ON)
    • Location of electrical component: 16-K
  7. M13 load check
    • Check code: 23
    • Multi code: 5
    • Control signal: BASEB CN25E-10 (REM)
    • Location of electrical component: 18-K
  8. Replace M13. (Part# 9J06M10300)
  9. Replace CPUB. (Part# AC77H02P02)
  10. Replace BASEB. (Part# AC77H02101)

(Link to the Field Service Manual)