How Can We Help?
C0211 (bizhub C360i/C300i/C250i)
Contents
| Trouble type | C0211: Manual feed up/down abnormality |
| Rank | B |
| Trouble detection condition | • The bypass tray lift-up position sensor (PS26) is not turned OFF (unblock) even after the transport motor (M1) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position. • The bypass lift-up position sensor (PS26) is not turned ON (blocked) even after the transport motor (M1) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position. |
| Trouble isolation | Manual |
| Relevant electrical parts | • Transport motor (M1) • Bypass tray lift-up solenoid (SD1) • Bypass tray lift-up position sensor (PS26) • CPU board (CPUB) • Base board (BASEB) |
Procedure
- Check the connector between M1-BASEB CN19E for proper connection and correct as necessary.
- Check the connector of M1 for proper drive coupling and correct as necessary.
- Check the connector between PS26-relay CN13-BASEB CN26E for proper connection and correct as necessary.
- Check the connector between SD1-relay CN21-relay CN13-BASEB CN26E for proper connection and correct as necessary.
- Check CPUB for proper installation and correct as necessary.
- PS26 I/O check, sensor check
- Control signal: BASEB CN26EA-6 (ON)
- Location of electrical component: 9-K
- SD1 load check
- Check code: 23
- Multi code: 3
- Control signal: BASEB CN26EA-9 (ON)
- Location of electrical component: 10-K
- M1 load check
- Check code: 40
- Multi code: 1, 4, 5
- Control signal: BASEB CN19EA-1 to 5
- Location of electrical component: 1-C
- Replace M1. (Part# AA2JM11100)
- Replace CPUB. (Part# AA2JH02N06)
- Replace BASEB. (Part# AA2JH02005)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
L.3.6.11 (Link to the Field Service Manual)