C0211 (bizhub C364e/C284e/C224e)

PostedJuly 29, 2019

ByAdministrator Administrator

Contents

Trouble type	Manual feed up/down abnormality
Trouble code	C0211
Rank	B
Detection timing	• Paper does not unblock the bypass lift-up position sensor (PS26) even after the transport motor (M1) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position. • The bypass lift-up position sensor (PS26) is not blocked even after the transport motor (M1) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position.
Trouble isolation	Manual
Relevant electrical parts	• Transport motor (M1) • Bypass pick-up solenoid (SD1) • Bypass lift-up position sensor (PS26) • Printer control board (PRCB)

(2)Procedure

Step	Action	Control signal	Location of electrical components
1	Check the connector between M1-PRCB CN31 for proper connection and correct as necessary.	–	–
2	Check the connector of M1 for proper drive coupling and correct as necessary.	–	–
3	Check the connector between PS26-relay CN19-PRCB CN27 for proper connection and correct as necessary.	–	–
4	Check the connector between SD1-relay CN21-relay CN19-PRCB CN27 for proper connection and correct as necessary.	–	–
5	PS26 I/O check, sensor check	PRCB CN27-13 (ON)	4-C
6	SD1 operation check	PRCB CN27-10 (ON)	4-C
7	M1 operation check	PRCB CN31-2 (REM)PRCB CN31-5 (LOCK)	bizhub C364e 21-I to Jbizhub C284e 22-I to Jbizhub C224e 24-I to J
8	Replace M1 (Part# A161M10001)	–	–
9	PRCB ICP5 conduction check	–	–
10	Replace PRCB (Part# A5C1H00102)	–	–

Link to the wiring diagram (N.1. bizhub C364e/C284e/C224e)
Link to the layout drawings for related parts by each trouble code (S.11. C0211)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.5.11 (Link to the Field Service Manual)