C0211 (bizhub C368/C308/C258)

Contents

Trouble type	C0211: Manual feed up/down abnormality
Rank	B
Trouble detection condition	•The bypass lift-up position sensor (PS26) is not turned OFF (unblock) even after the transport motor (M1) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position. •The bypass lift-up position sensor (PS26) is not turned ON (blocked) even after the transport motor (M1) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position.

Trouble isolation	Manual
Relevant electrical parts	•Transport motor (M1) •Bypass pick-up solenoid (SD1) •Bypass lift-up position sensor (PS26) •MFP board (MFPB)

Procedure

1. Check the connector between M1-MFPB CN8E for proper connection and correct as necessary.
2. Check the connector of M1 for proper drive coupling and correct as necessary.
3. Check the connector between PS26-relay CN19-MFPB CN18E for proper connection and correct as necessary.
4. Check the connector between SD1-relay CN21-relay CN19-MFPB CN18E for proper connection and correct as necessary.
5. PS26 I/O check, sensor check
   • Control signal: MFPB CN18E-13 (ON)
   • Location of electrical component: 22-J
6. SD1 operation check
   • Control signal: MFPB CN18E-10 (ON)
   • Location of electrical component: 22-J
7. M1 operation check
   • Control signal: MFPB CN8E-3 (REM), MFPB CN8E-6 (LOCK)
   • Location of electrical component: 2-C
8. Replace M1. (Part# A7PUM10200)
   
9. MFPB ICP3E conduction check
10. Replace MFPB. (Part# A7PUH02123)

NOTICE

• Link to the wiring diagram (bizhub C368/C308/C258)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.7.11 (Link to the Field Service Manual)