C0211 (bizhub C658/C558/C458)

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Trouble typeC0211: Manual feed up/down abnormality
RankB
Trouble detection condition•The bypass lift-up position sensor (PS26) is not turned OFF (unblock) even after the transport motor (M1) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position.
•The bypass lift-up position sensor (PS26) is not turned ON (blocked) even after the transport motor (M1) rotates for a given period of time after the position is switched from stand by position at lift-up plate to the feed position.
Trouble isolationManual
Relevant electrical parts•Transport motor (M1)
•Bypass pick-up solenoid (SD1)
•Bypass lift-up position sensor (PS26)
•MFP board (MFPB)

Procedure

  1. Check the connector between M1-MFPB CN14E for proper connection and correct as necessary.
  2. Check the connector of M1 for proper drive coupling and correct as necessary.
  3. Check the connector between PS26-relay CN19-MFPB CN19E for proper connection and correct as necessary.
  4. Check the connector between SD1-relay CN21-relay CN19-MFPB CN19E for proper connection and correct as necessary.
  5. PS26 I/O check, sensor check
    • Control signal: MFPB CN19E-13 (ON)
    • Location of electrical component: 22-J
  6. SD1 operation check
    • Control signal: MFPB CN19E-9 (SD1_24V)
    • Location of electrical component: 22-J
  7. M1 operation check
    • Control signal: MFPB CN41E-3 (REM), MFPB CN14E-6 (LOCK)
    • Location of electrical component: 1-C
  8. Replace M1. (Part# A79JM11400)
  9. MFPB ICP3E conduction check
  10. Replace MFPB. (C458 Part# A79MH02102 / C558 or C658 Part # A79JH02102)

NOTICE

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.8.11 (Link to the Field Service Manual)