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C0351 (bizhub 958/808)

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Trouble typeC0351: Paper cooling fan/in’s failure to turn
RankB
Trouble detection conditionThe fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning.
Trouble isolation
Relevant electrical parts• Paper cooling fan/in (FM12)
• MFP board (MFPB)

 Procedure

  1. Check the connector between FM12-relay CN325-MFPB CN27E for proper connection and correct as necessary.
  2. Check the fan for possible overload and correct as necessary.
  3. FM12 operation check
    • Control signal: MFPB CN27E<B>-6 (LOCK)
    • Location of electrical component: 15-C
  4. Replace FM12. (Part# 9313100072)
  5. MFPB F6E conduction check
  6. Replace MFPB. (Part# A796H02003)

NOTICE

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.6.10 (Link to the Field Service Manual)

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