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C1004 (bizhub 287/227)
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Contents
| Trouble type | C1004: FNS communication error (When FS-533, FS-534, FS-534SD or JS-506 is installed) |
| Rank | C |
| Trouble detection condition | <When FS-533, FS-534 or FS-534SD is installed> -When the FS control board (FSCB) is receiving data, a communication error is detected. |
| <When JS-506 is installed> -When the JS control board (JSCB) is receiving data, a communication error is detected. | |
| Trouble isolation | – |
| Relevant electrical parts | <When FS-533, FS-534 or FS-534SD is installed> -FS control board (FSCB) |
| <When JS-506 is installed> -JS control board (JSCB) |
Procedure
When FS-533, FS-534 or FS-534SD is installed
- Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.
- Rewrite the firmware.
- Replace FSCB. (FS-533 Part# A2YUPPH901(Model No. A2YU-WY1) or A2YUPPXN00 (Model No. A2YU-WY2) /FS-534/FS-534SD Part# A3EPPPBE01)
When JS-506 is installed
- Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.
- Rewrite the firmware.
- Replace JSCB.(Part# A2YVH10102)
K.3.8.1 (Link to the Field Service Manual)