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C1004, C1014 (bizhub 360i/300i)

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When FS-533 is installed

Contents

Trouble typeC1004: Finisher communication error (Engine detection) (When FS-533 is installed)

C1014: Finisher communication error (Finisher detection) (When FS-533 is installed)
RankC
Trouble detection conditionWhen a communication error is detected between the base board (BASEB) and the FS control board (FSCB).
Trouble isolation–
Relevant electrical parts-FS control board (FSCB)
-Base board (BASEB)

Procedure

  1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
  2. Rewrite the firmware.
  3. Replace FSCB.
    (Part# A2YUPPH901 for Model No. A2YU-WY1 or Part # A2YUPPXN00 for Model No. A2YU-WY2)
  4. Replace BASEB. (Part# AC77H02101)

 When FS-539 or FS-539SD is installed

Contents

Trouble typeC1004: Finisher communication error (Engine detection) (When FS-539 or FS-539SD is installed)

C1014: Finisher communication error (Finisher detection) (When FS-539 or FS-539SD is installed)
RankC
Trouble detection conditionWhen a communication error is detected between the base board (BASEB) and the FS control board (FSCB).
Trouble isolation–
Relevant electrical parts-FS control board (FSCB)
-Base board (BASEB)

Procedure

  1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
  2. Rewrite the firmware.
  3. Replace FSCB. (Part# AAR4PP8201)
  4. Replace BASEB. (Part# AC77H02101)

 When JS-506 is installed

Contents

Trouble typeC1004: Finisher communication error (Engine detection) (When JS-506 is installed)

C1014: Finisher communication error (Finisher detection) (When JS-506 is installed)
RankC
Trouble detection conditionWhen a communication error is detected between the base board (BASEB) and the JS control board (JSCB).
Trouble isolation–
Relevant electrical partsJS control board (JSCB)

Procedure

  1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
  2. Rewrite the firmware.
  3. Replace JSCB. (Part# A2YVH10102)

(Link to the Field Service Manual)

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