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C1004, C1014 (bizhub C750i)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
When FS-539 or FS-539SD is installed
Contents
Trouble type | C1004: Finisher communication error (Engine detection) (When FS-539 or FS-539SD is installed) C1014: Finisher communication error (Finisher detection) (When FS-539 or FS-539SD is installed) |
Rank | C |
Trouble detection condition | When a communication error is detected between the base board (BASEB) and the FS control board (FSCB). |
Trouble isolation | – |
Relevant electrical parts | -FS control board (FSCB) -Base board (BASEB) |
Procedure
- Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
- Rewrite the firmware.
- Replace FSCB. (Part# AAR4PP8201)
- Replace BASEB. (Part# ACKNH02101)
When FS-540 or FS-540SD is installed
Contents
Trouble type | C1004: Finisher communication error (Engine detection) (When FS-540 or FS-540SD is installed) C1014: Finisher communication error (Finisher detection) (When FS-540 or FS-540SD is installed) |
Rank | C |
Trouble detection condition | When a communication error is detected between the base board (BASEB) and the FS control board (FSCB). |
Trouble isolation | – |
Relevant electrical parts | -FS control board (FSCB) -Base board (BASEB) |
Procedure
- Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
- Rewrite the firmware.
- Replace FSCB. (Part# AAR5PPD401)
- Replace BASEB. (Part# ACKNH02101)