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C1014 (bizhub C759/C659)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | C1014: Finisher communication error (Finisher detection) | |
| Rank | C | |
| Trouble detection condition | <When FS-536, FS-536SD, FS-537, or FS-537SD is installed> When a communication error is detected between the MFP board (MFPB) and the FS control board (FSCB). | |
| Trouble isolation | – | |
| Relevant electrical parts | -FS control board (FSCB) -MFP board (MFPB) |
Procedure
- Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.
- Rewrite the firmware.
- Replace FSCB. (FS-536/FS-536SD/FS-537/FS-537SD) (FS-536(SD) Part# A87GPP0V00 / FS-537(SD) Part# A87HPP9M01)
- PKCB ICP1 conduction check.
- PIDB ICP1 conduction check.
- Replace MFPB. (Part# A8JEH02002)
L.3.8.2 (Link to the Field Service Manual)