C1102 (bizhub 754e/654e)
Contents
| Trouble type | Main tray up/down motor’s drive malfunction | |
| Trouble code | C1102 | |
| Rank | B | |
| Detection timing | <When FS-534 is installed> • While the exit tray is being lifted, the main tray upper position sensor (PS26/PS27) is not blocked and the main tray upper position detect switch (SW2) is not turned ON, even after the main tray up/down motor (M11) turns by the set number of times. • While the exit tray is being lowered, the main tray full detection sensor (PS29) is not blocked after the set period of time has elapsed after the main tray up/down motor (M11) is turned ON. | |
| <When FS-535 is installed> • The main tray upper limit sensor (PS44/PS45) is turned ON even after the set period of time has elapsed while the main tray up/down motor (M5) is energized • The staple paper exit top surface sensor (PS7) is unblocked even after the set period of time has elapsed while the main tray up/down motor (M5) is energized. | ||
| Trouble isolation | – | |
| Relevant electrical parts | <When FS-534 is installed> • Main tray up/down motor (M11) • Main tray upper position sensor/R (PS26) • Main tray upper position sensor/F (PS27) • Main tray full detection sensor (PS29) • Main tray upper position detect switch (SW2) • FS control board (FSCB) | |
| <When FS-535 is installed> • Main tray up/down motor (M5) • Main tray upper limit sensor/in (PS44) • Main tray upper limit sensor/out (PS45) • Staple paper exit top surface sensor (PS7) • FS control board (FSCB) |
(2)ProcedureWhen FS-534 is installed
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the motor and sensor connectors for proper connection, and correct as necessary. | – | – |
| 2 | Check the connector of M11 for proper drive coupling, and correct as necessary. | – | – |
| 3 | PS26 I/O check, sensor check | FSCB J14<A>-5 (ON) | FS-534 2-C |
| 4 | PS27 I/O check, sensor check | FSCB J14<B>-8 (ON) | FS-534 3-C |
| 5 | PS29 I/O check, sensor check | FSCB J14<A>-8 (ON) | FS-534 4-C |
| 6 | SW2 operation check | FSCB J10-1 to 2 | FS-534 8-K |
| 7 | M11 operation check | FSCB J9<A>-9 to 10 | FS-534 10-C to D |
| 8 | Replace M11 (Part# A3EPPPA703 ) | – | – |
| 9 | Replace FSCB (Part# A3EPPPBE01 ) | – | – |
- Link to the wiring diagram (N.2.4 Finisher FS-534)
- Link to the layout drawings for related parts by each trouble code (S.15.1 FS-534)
When FS-535 is installed
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the motor and sensor connectors for proper connection, and correct as necessary. | – | – |
| 2 | Check the connector of M5 for proper drive coupling, and correct as necessary. | – | – |
| 3 | PS44 I/O check, sensor check | FSCB CN24-2 (ON) | FS-535 8-L |
| 4 | PS45 I/O check, sensor check | FSCB CN18-1 to 3 | FS-535 13-D |
| 5 | PS7 I/O check, sensor check | FSCB CN23-15 (ON) | FS-535 13-L |
| 6 | M5 operation check | FSCB CN22-1 to 11 | FS-535 5-L |
| 7 | Replace M5 (Part# A0PNM10200 ) | – | – |
| 8 | FSCB ICP1 conduction check | – | – |
| 9 | Replace FSCB (Part# A2Y1H10002 ) | – | – |
- Link to the wiring diagram (N.2.7 Finisher FS-535)
- Link to the layout drawings for related parts by each trouble code (S.15.2 FS-535)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
(Link to the Field Service Manual) K.3.6.6