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C1102 (bizhub C287/C227)

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Trouble typeC1102: Main tray up/down motor drive malfunction (When FS-533, FS-534 or FS-534SD is installed)
RankB
Trouble detection condition<When FS-533 is installed>
-While the exit tray is being lifted, the paper exit tray home sensor (PS107) is not turned OFF (unblocked) after the set period of time has elapsed after the tray lift up motor (M109) is turned ON.
-While the exit tray is being lowered, the paper exit tray home sensor (PS107) is not turned ON (blocked) after the set period of time has elapsed after the tray lift up motor (M109) is turned ON.
<When FS-534 or FS-534SD is installed>
-While the exit tray is being lifted, the main tray upper position sensor (PS26/PS27) is not turned ON (blocked) and the main tray upper position detect switch (SW2) is not turned ON, even after the main tray up/down motor (M11) turns by the set number of times.
-While the exit tray is being lowered, the main tray full detection sensor (PS29) is not turned ON (blocked) after the set period of time has elapsed after the main tray up/down motor (M11) is turned ON.
Trouble isolation–
Relevant electrical parts<When FS-533 is installed>
-Tray lift up motor (M109)
-Paper exit tray home sensor (PS107)
-FS control board (FSCB)
<When FS-534 or FS-534SD is installed>
-Main tray up/down motor (M11)
-Main tray upper position sensor/R (PS26)
-Main tray upper position sensor/F (PS27)
-Main tray full detection sensor (PS29)
-Main tray upper position detect switch (SW2)
-FS control board (FSCB)

 Procedure

 When FS-533 is installed

  1. Check the connector between M109-FSCB CN108 for proper connection and correct as necessary.
  2. Check the connector of M109 for proper drive coupling, and correct as necessary.
  3. Check the connector between PS107-FSCB CN110 for proper connection and correct as necessary.
  4. PS107 I/O check, sensor check
    • Control signal: FSCB CN110
    • Location of electrical component: FS-533 7-D to E
  5. M109 operation check
    • Control signal: FSCB CN108
    • Location of electrical component: FS-533 10-E
  6. Replace M109. (Part# A2YUPPW300)
  7. FSCB CP109 conduction check
  8. Replace FSCB. (Part# A2YUPPH901(Model No. A2YU-WY1) or A2YUPPXN00 (Model No. A2YU-WY2))

NOTICE

  • Link to the wiring diagram (FS-533)

 When FS-534 or FS-534SD is installed

  1. Check the motor, sensor and switch connectors for proper connection, and correct as necessary.
  2. Check the connector of M11 for proper drive coupling, and correct as necessary.
  3. PS26 I/O check, sensor check
    • Control signal: FSCB J14<A>-5 (ON)
    • Location of electrical component: FS-534 2-C
  4. PS27 I/O check, sensor check
    • Control signal: FSCB J14<B>-6 (ON)
    • Location of electrical component: FS-534 3-C
  5. PS29 I/O check, sensor check
    • Control signal: FSCB J14<A>-8 (ON)
    • Location of electrical component: FS-534 4-C
  6. SW2 operation check
    • Control signal: FSCB J10-1 to 2
    • Location of electrical component: FS-534 8-K
  7. M11 operation check
    • Control signal: FSCB J9<A>-9 to 10
    • Location of electrical component: FS-534 10-C to D
  8. Replace M11. (Part# A3EPPPA703)
  9. Replace FSCB. (Part# A3EPPPBE01)

NOTICE

  • Link to the wiring diagram (FS-534)

K.3.8.3 (Link to the Field Service Manual)

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