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C1102 (bizhub C759/C659)

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Trouble typeC1102: Main tray up/down motor drive malfunction
RankB
Trouble detection condition<When FS-536 or FS-536SD is installed>
-While the exit tray is being lifted, the main tray upper position sensor (PS26/PS27) is not turned ON (blocked) and the main tray upper position detect switch (SW2) is not turned ON, even after the main tray up/down motor (M11) turns by the set number of times.
-While the exit tray is being lowered, the main tray full detection sensor (PS29) is not turned ON (blocked) after the set period of time has elapsed after the main tray up/down motor (M11) is turned ON.
<When FS-537 or FS-537SD is installed>
-The main tray lift up detection sensor (PS16/PS17) is not turned ON after the set period of time has elapsed after the main tray up/down motor (M6) is turned ON.
-The main tray full detection sensor (PS12) is not turned ON (unblocked) after the set period of time has elapsed after the main tray up/down motor (M6) is turned ON.
Trouble isolation–
Relevant electrical parts<When FS-536 or FS-536SD is installed>
-Main tray up/down motor (M11)
-Main tray upper position sensor/R (PS26)
-Main tray upper position sensor/F (PS27)
-Main tray full detection sensor (PS29)
-Main tray upper position detect switch (SW2)
-FS control board (FSCB)
When FS-537 or FS-537SD is installed>
-Main tray up/down motor (M6)
-Main tray lift up detection sensor/F (PS16)
-Main tray lift up detection sensor/R (PS17)
-Main tray full detection sensor (PS12)
-FS control board (FSCB)

 Procedure

 When FS-536 or FS-536SD is installed

  1. Check the connector between M11-FSCB J9 for proper connection and correct as necessary.
  2. Check the connector of M11 for proper drive coupling, and correct as necessary.
  3. Check the connector between PS26-relay CN1-FSCB J14 for proper connection and correct as necessary.
  4. Check the connector between PS27-relay CN1-FSCB J14 for proper connection and correct as necessary.
  5. Check the connector between PS29-relay CN2-FSCB J14 for proper connection and correct as necessary.
  6. Check the connector between SW2-FSCB J10 for proper connection and correct as necessary.
  7. PS26 I/O check, sensor check
    • Control signal: FSCB J14<A>-5 (ON)
    • Location of electrical component: FS-536/FS-536SD 2-C
  8. PS27 I/O check, sensor check
    • Control signal: FSCB J14<B>-6 (ON)
    • Location of electrical component: FS-536/FS-536SD 3-C
  9. PS29 I/O check, sensor check
    • Control signal: FSCB J14<A>-8 (ON)
    • Location of electrical component: FS-536/FS-536SD 4-C
  10. SW2 operation check
    • Control signal: FSCB J10-1 to 2
    • Location of electrical component: FS-536/FS-536SD 15-K
  11. M11 operation check
    • Control signal: FSCB J9<A>-9 to 10
    • Location of electrical component: FS-536/FS-536SD 12-C
  12. Replace M11. (Part# A87GPP0Y00)
  13. FSCB F2 conduction check
  14. Replace FSCB. (Part# A87GPP0V00)

 When FS-537 or FS-537SD is installed

  1. Check the connector between M6-FSCB J23 for proper connection and correct as necessary.
  2. Check the connector of M6 for proper drive coupling and correct as necessary.
  3. Check the connector between PS16-relay CN10<B>-FSCB J20 for proper connection and correct as necessary.
  4. Check the connector between PS17-relay CN10<B>-FSCB J20 for proper connection and correct as necessary.
  5. Check the connector between PS12-relay CN9-FSCB J19 for proper connection and correct as necessary.
  6. PS16 I/O check, sensor check
    • Control signal: FSCB J20<B>-4 (ON)
    • Location of electrical component: FS-537/FS-537SD 11 to 12-D
  7. PS17 I/O check, sensor check
    • Control signal: FSCB J20<B>-7 (ON)
    • Location of electrical component: FS-537/FS-537SD 12-D
  8. PS12 I/O check, sensor check
    • Control signal: FSCB J19-7 (ON)
    • Location of electrical component: FS-537/FS-537SD 10-D
  9. M6 operation check
    • Control signal: FSCB J23-1 to 11
    • Location of electrical component: FS-537/FS-537SD 13-D
  10. Replace M6. (Part# A0PNM10200)
  11. FSCB F3 conduction check
  12. Replace FSCB. (Part# A87HPP9M01)

L.3.8.5 (Link to the Field Service Manual)

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