C1104 (bizhub C554/C454)
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Contents
Trouble type | Exit roller motors malfunction | |
Trouble code | C1104 | |
Rank | B | |
Detection timing | <When FS-535 is installed> Even after a predetermined period of time has elapsed since the exit roller motor (M4) starts operation, the lock signal is not set to L (turning). | |
Trouble isolation | – | |
Relevant electrical parts | -Exit roller motor (M4) -FS control board (FSCB) |
(2)Procedure
Step | Action | Control signal | Location of electrical components |
1 | Check the connector between M4-FSCB CN18 for proper connection and correct as necessary. | – | – |
2 | Check the connector of M4 for proper drive coupling, and correct as necessary. | – | – |
3 | M4 operation check | FSCB CN18-4 to 11 | FS-535 14-D |
4 | Replace M4 (Part# A11PM10200) | – | – |
5 | FSCB ICP14 conduction check | – | – |
6 | Replace FSCB (Part# A2Y1H10002) | – | – |
- Link to the wiring diagram (N.3.10 FS-535)
- Link to the layout drawings for related parts by each trouble code (S.21. C1104)
K3.6.8 (Link to the Field Service Manual)