C1104 (bizhub C658/C558/C458)

Contents

Trouble type	C1104: Stacker plate drive motor’s malfunction
Rank	B
Trouble detection condition	<When FS-537 or FS-537SD is installed>	The stacker plate home sensor (PS30) is not turned OFF (unblocked) or ON (blocked) even after the set period of time has elapsed after the stacker plate drive motor (M3) is turned ON.
Trouble isolation	–
Relevant electrical parts	•Stacker plate drive motor (M3) • Stacker plate home sensor (PS30) • FS control board (FSCB)

 Procedure

1. Check the connector between M3-relay CN1<B>-FSCB J22 for proper connection and correct as necessary.
2. Check the connector of M3 for proper drive coupling and correct as necessary.
3. Check the connector between PS30-relay CN2-relay CN1<B>-FSCB J22 for proper connection, and correct as necessary.
4. PS30 I/O check, sensor check
   • Control signal: FSCB J22<B>-10 (ON)
   • Location of electrical component: FS-537/FS-537SD 3-D
5. M3 operation check
   • Control signal: FSCB J22<B>1 to 2
   • Location of electrical component: FS-537/FS-537SD 2-D
6. Replace M3. (Part# A87HPPAG00)
7. Replace FSCB. (Part# A87HPP9M01)

NOTICE

• Link to the wiring diagram (FS-537/FS-537SD)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.10.7 (Link to the Field Service Manual)