C1112 (bizhub C554e/C454e)

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(1)Contents

Trouble typeStapler motors malfunction
Trouble codeC1112
RankB
Detection timing<When FS-534+SD-511 is installed>
<When FS-535+SD-512 is installed>
• The stapler home sensor is not turned ON even after the set period of time has elapsed while the stapler motor is energized.
• The stapler home sensor is not turned OFF even after the set period of time has elapsed after the stapler home sensor is turned ON.
Trouble isolation• Staple
• Half-Fold/Tri-Fold Center Stapling
Relevant electrical parts<When FS-534+SD-511 is installed>
<When FS-535+SD-512 is installed>
• Staple unit
• SD drive board (SDDB)
• FS control board (FSCB)

 (2)ProcedureWhen FS-534+SD-511 is installed

StepActionControl signalLocation of electrical components
1Check the connector between the staple unit-SDDB J4 for proper connection and correct as necessary.
2Check the connector of the staple unit for proper drive coupling and correct as necessary.
3Replace the staple unit (Part#A3EP560100)
4Replace SDDB (Part# A3ERPP6J03)
5Replace FSCB (Part# A3EPPPBE01)
  • Link to the layout drawings for related parts by each trouble code (S.25.1 SD-511)

When FS-535+SD-512 is installed

StepActionControl signalLocation of electrical components
1Check the connector between the staple unit-SDDB J4 for proper connection and correct as necessary.
2Check the connector of the staple unit for proper drive coupling and correct as necessary.
3Replace the stapler unit (Part# A07P790100)
4Replace SDDB (Part# A3ERPP6J03)
5Replace FSCB (Part# A2Y1H10002)
  • Link to the layout drawings for related parts by each trouble code (S.25.2 SD-512)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.6.12 (Link to the Field Service Manual)