C1114 (bizhub C360i/C300i/C250i)

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Trouble typeC1114: Alignment motor malfunction
RankB
Trouble detection condition<When FS-536SD is installed>
The alignment home sensor (PS4) is not turned OFF (unblocked) or ON (blocked) even after the set period of time has elapsed after the alignment motor (M3) is turned ON.
Trouble isolationCenter Stapling/Half-Fold/Tri-Fold
Relevant electrical parts<When FS-536SD is installed>
• Alignment motor (M3)
• Alignment home sensor (PS4)
• SD control board (SDCB)
• FS control board (FSCB)

Procedure

  1. Check the connector between M3-relay CN26-SDCB J7 for proper connection and correct as necessary.
  2. Check the connector of M3 for proper drive coupling and correct as necessary.
  3. Check the connector between PS4-relay CN26-SDCB J7 for proper connection and correct as necessary.
  4. PS4 I/O check, sensor check
    • Control signal: SDCB J7-6 (ON)
    • Location of electrical component: FS-536/FS-536SD 6-P
  5. M3 operation check
    • Control signal: SDCB J7-7 to 10
    • Location of electrical component: FS-536/FS-536SD 6-P
  6. Replace M3. (Part# A3EPPP5302)
  7. Replace SDCB. (Part# A3EP560100)
  8. Replace FSCB. (Part# A87GPP0V00)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.7.10 (Link to the Field Service Manual)