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C1115 (bizhub 364e/284e/224e)

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Trouble typeCenter-staple knife drive motor malfunction
Trouble codeC1115
RankB
Detection timing<When FS-534+SD-511 is installed>
The center fold knife home sensor (PS8) is not blocked or unblocked even after the set period of time has elapsed after the center fold knife motor (M9) is turned ON.
Trouble isolationHalf-Fold/Tri-Fold Center Stapling
Relevant electrical parts • Center fold knife motor (M9)
• Center fold knife home sensor (PS8)
• SD drive board (SDDB)
• FS control board (FSCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the connector between M9-SDDB J11 for proper connection and correct as necessary.
2Check the connector of M9 for proper drive coupling, and correct as necessary.
3Check the connector between PS8-relay CN10-SDDB J7 for proper connection, and correct as necessary.
4PS8 I/O check, sensor checkSDDB J7-3 (ON)SD-511 6-G
5M9 operation checkSDDB J11-11 to 20SD-511 1 to 2-B
6Replace M9 (Part# A87GPP1500 )
7Replace SDDB (Part# A3ERPP6J03 )
8Replace FSCB (Part# A3EPPPBE01)
  • Link to the wiring diagram (N.2.8 SD-511)
  • Link to the layout drawings for related parts by each trouble code (S.23. C1115)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

(Link to the Field Service Manual) K.3.6.11

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