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C1144 (bizhub C364/C284/C224)

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Trouble typePre-eject drive motors malfunction
Trouble codeC1144
RankB
Detection timing<When FS-534 is installed>
-The pre-eject home sensor (PS21) is not blocked or unblocked even after the set period of time has elapsed after the pre-eject drive motor (M9) is turned ON.
-The pre-eject away sensor (PS22) is not blocked or unblocked even after the set period of time has elapsed after the pre-eject drive motor (M9) is turned ON.
Trouble isolation
Relevant electrical parts-Pre-eject drive motor (M9)
-Pre-eject home sensor (PS21)
-Pre-eject away sensor (PS22)
-FS control board (FSCB)

(2)Procedure

StepActionControl signalLocation of electrical components
1Check the connector between M9-relay CN7<A>-FSCB J13 for proper connection, and correct as necessary.
2Check the connector of M9 for proper drive coupling, and correct as necessary.
3Check the connector between PS21-relay CN8-relay CN7<B>-FSCB J12 for proper connection, and correct as necessary.
4Check the connector between PS22-relay CN8-relay CN7<B>-FSCB J12 for proper connection, and correct as necessary.
5PS21 I/O check, sensor checkFSCB J12-6 (ON)FS-534 6-C
6PS22 I/O check, sensor checkFSCB J12-9 (ON)FS-534 6-C
7M9 operation checkFSCB J13-3 to 4FS-534 8-C to D
8Replace M9 (Part# A87GPP1500)
9Replace FSCB (Part# A3EPPPBE01)
  • Link to the wiring diagram (N.2.7 FS-534)
  • Link to the layout drawings for related parts by each trouble code (S.27. C1144)

K3.6.15 (Link to the Field Service Manual)

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