How Can We Help?
C1144 (bizhub C364/C284/C224)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
Trouble type | Pre-eject drive motors malfunction | |
Trouble code | C1144 | |
Rank | B | |
Detection timing | <When FS-534 is installed> -The pre-eject home sensor (PS21) is not blocked or unblocked even after the set period of time has elapsed after the pre-eject drive motor (M9) is turned ON. -The pre-eject away sensor (PS22) is not blocked or unblocked even after the set period of time has elapsed after the pre-eject drive motor (M9) is turned ON. | |
Trouble isolation | – | |
Relevant electrical parts | -Pre-eject drive motor (M9) -Pre-eject home sensor (PS21) -Pre-eject away sensor (PS22) -FS control board (FSCB) |
(2)Procedure
Step | Action | Control signal | Location of electrical components |
1 | Check the connector between M9-relay CN7<A>-FSCB J13 for proper connection, and correct as necessary. | – | – |
2 | Check the connector of M9 for proper drive coupling, and correct as necessary. | – | – |
3 | Check the connector between PS21-relay CN8-relay CN7<B>-FSCB J12 for proper connection, and correct as necessary. | – | – |
4 | Check the connector between PS22-relay CN8-relay CN7<B>-FSCB J12 for proper connection, and correct as necessary. | – | – |
5 | PS21 I/O check, sensor check | FSCB J12-6 (ON) | FS-534 6-C |
6 | PS22 I/O check, sensor check | FSCB J12-9 (ON) | FS-534 6-C |
7 | M9 operation check | FSCB J13-3 to 4 | FS-534 8-C to D |
8 | Replace M9 (Part# A87GPP1500) | – | – |
9 | Replace FSCB (Part# A3EPPPBE01) | – | – |
- Link to the wiring diagram (N.2.7 FS-534)
- Link to the layout drawings for related parts by each trouble code (S.27. C1144)
K3.6.15 (Link to the Field Service Manual)