C1144 (bizhub C368/C308/C258)

Contents

Trouble type	C1144: Pre-eject drive motor malfunction (When FS-534 or FS-534SD is installed)
Rank	B
Trouble detection condition	•The pre-eject home sensor (PS21) is not turned ON (blocked) or OFF (unblocked) even after the set period of time has elapsed after the pre-eject drive motor (M9) is turned ON. • The pre-eject away sensor (PS22) is not turned ON (blocked) or OFF (unblocked) even after the set period of time has elapsed after the pre-eject drive motor (M9) is turned ON.
Trouble isolation	–
Relevant electrical parts	•Pre-eject drive motor (M9)Pre-eject home sensor (PS21) •Pre-eject away sensor (PS22)FS control board (FSCB)

 Procedure

1. Check the connector between M9-relay CN7<A>-FSCB J13 for proper connection, and correct as necessary.
2. Check the connector of M9 for proper drive coupling and correct as necessary.
3. Check the connector between PS21-relay CN8-relay CN7<B>-FSCB J12 for proper connection, and correct as necessary.
4. Check the connector between PS22-relay CN8-relay CN7<B>-FSCB J12 for proper connection, and correct as necessary.
5. PS21 I/O check, sensor check
   • Control signal: FSCB J12-6 (ON)
   • Location of electrical component: FS-534 6-C
6. PS22 I/O check, sensor check
   • Control signal: FSCB J12-9 (ON)
   • Location of electrical component: FS-534 6-C
7. M9 operation check
   • Control signal: FSCB J13-3 to 4
   • Location of electrical component: FS-534 8-C to D
8. Replace M9. (FS-534 Item# 11 Part# A87GPP1500 / FS-534SD Item# 1 Part# A3ERPP4S01)
9. Replace FSCB. (Part# A3EPPPBE01)

NOTICE

• Link to the wiring diagram (FS-534)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.9.15 (Link to the Field Service Manual)