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C1184 (bizhub 658e/558e/458e/368e/308e)

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Trouble typeC1184: Paper receiving control motor drive malfunction
RankB
Trouble detection condition<When FS-536 or FS-536SD is installed>
• The paper delivery control sensor (PS28) is not turned OFF (unblocked) or ON (blocked) even after the set period of time has elapsed while the paper receiving control motor (M12) is energized.
<When FS-537 or FS-537SD is installed>
The paper delivery control sensor (PS11) is not turned OFF (unblocked) or ON (blocked) even after the set period of time has elapsed while the paper receiving control motor (M15) is energized.
Trouble isolation–
Relevant electrical parts<When FS-536 or FS-536SD is installed>
• Paper receiving control motor (M12)
• Paper delivery control sensor (PS28)
• FS control board (FSCB)
<When FS-537 or FS-537SD is installed>
• Paper receiving control motor (M15)
• Paper delivery control sensor (PS11)
• FS control board (FSCB)

 Procedure

 When FS-536 or FS-536SD is installed

  1. Check the connector between M12-relay CN1-FSCB J14 for proper connection and correct as necessary.
  2. Check the connector of M12 for proper drive coupling and correct as necessary.
  3. Check the connector between PS28-relay CN1-FSCB J14 for proper connection and correct as necessary.
  4. PS28 I/O check, sensor check
    • Control signal: FSCB J14<B>-3 (ON)
    • Location of electrical component: FS-536/FS-536SD 2 to 3-C
  5. M12 operation check
    • Control signal: FSCB J14<A>-9 to 12
    • Location of electrical component: FS-536/FS-536SD 2-C
  6. Replace M12. (Part# A3EPPPAA00)
  7. Replace FSCB. (Part# A87GPP0V00)

 When FS-537 or FS-537SD is installed

  1. Check the connector between M15-FSCB J19 for proper connection and correct as necessary.
  2. Check the connector of M15 for proper drive coupling and correct as necessary.
  3. Check the connector between PS11-relay CN10<A>-FSCB J20 for proper connection and correct as necessary.
  4. PS11 I/O check, sensor check
    • Control signal: FSCB J20<A>-3 (ON)
    • Location of electrical component: FS-537/FS-537SD 10-D
  5. M15 operation check
    • Control signal: FSCB J19-1 to 4
    • Location of electrical component: FS-537/FS-537SD 10-D
  6. Replace M15. (Part# A87HPPA000)
  7. Replace FSCB. (Part# A87HPP9M01)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.8.32 (Link to the Field Service Manual)

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