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C1197 (bizhub 364e/284e/224e)
Contents
| Trouble type | Tri-folding guide motors malfunction | |
| Trouble code | C1197 | |
| Rank | B | |
| Detection timing | <When FS-534+SD-511 is installed> The tri-folding gate home sensor (PS11) is not blocked or unblocked even after the set period of time has elapsed while the tri-folding guide motor (M6) is energized. | |
| Trouble isolation | Half-Fold/Tri-Fold Center Stapling | |
| Relevant electrical parts | • Tri-folding guide motor (M6) • Tri-folding gate home sensor (PS11) • SD drive board (SDDB) • FS control board (FSCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between M6-SDDB J9 for proper connection, and correct as necessary. | – | – |
| 2 | Check the connector of M6 for proper drive coupling, and correct as necessary. | – | – |
| 3 | Check the connector between PS11-SDDB J8 for proper connection, and correct as necessary. | – | – |
| 4 | PS11 I/O check, sensor check | SDDB J8-10 (ON) | SD-511 3-G |
| 5 | M6 operation check | SDDB J9-7 to 10 | SD-511 4-F to G |
| 6 | Replace M6 (Part# A3ERPP5R00 ) | – | – |
| 7 | Replace SDDB (Part# A3ERPP6J03 ) | – | – |
| 8 | Replace FSCB (Part# A3EPPPBE01) | – | – |
- Link to the wiring diagram (N.2.8 SD-511)
- Link to the layout drawings for related parts by each trouble code (S.34. C1197)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
(Link to the Field Service Manual) K.3.6.22