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C1197 (bizhub 658e/558e/458e/368e/308e)

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Trouble typeC1197: Tri-folding guide motor malfunction
RankB
Trouble detection condition<When FS-536SD or FS-537SD is installed>
The tri-folding gate home sensor (PS11) is not turned OFF (blocked) or ON (unblocked) even after the set period of time has elapsed while the tri-folding guide motor (M8) is energized.
Trouble isolationCenter Stapling/Half-Fold/Tri-Fold
Relevant electrical parts<When FS-536SD or FS-537SD is installed>
• Tri-folding guide motor (M8)
• Tri-folding gate home sensor (PS11)
• SD control board (SDCB)
• FS control board (FSCB)

 Procedure

  1. Check the connector between M8-SDCB J8 for proper connection and correct as necessary.
  2. Check the connector of M8 for proper drive coupling and correct as necessary.
  3. Check the connector between PS11-SDCB J8 for proper connection and correct as necessary.
  4. PS11 I/O check, sensor check
    • Control signal: SDCB J8-10 (ON)
    • Location of electrical component: FS-536/FS-536SD 3-P, FS-537/FS-537SD 3-P
  5. M8 operation check
    • Control signal: SDCB J8-11 to 14
    • Location of electrical component: FS-536/FS-536SD 3-P, FS-537/FS-537SD 2-P
  6. Replace M8. (FS-536SD Part# A3ERPP5R00/ FS-537SD Part# A3ERPP5R00)
  7. Replace SDCB. (FS-536SD / FS-537SD) (Part# A3ERPP6J03)
  8. Replace FSCB. (FS-536SD Part# A87GPP0V00/ FS-537SD Part# A87HPP9M01)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.8.35 (Link to the Field Service Manual)

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