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C1197 (bizhub C364/C284/C224)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | Tri-folding guide motors malfunction | |
| Trouble code | C1197 | |
| Rank | B | |
| Detection timing | <When FS-534+SD-511 is installed> The tri-folding gate home sensor (PS11) is not blocked or unblocked even after the set period of time has elapsed while the tri-folding guide motor (M6) is energized. | |
| Trouble isolation | Half-Fold/Tri-Fold Center Stapling | |
| Relevant electrical parts | -Tri-folding guide motor (M6) -Tri-folding gate home sensor (PS11) -SD drive board (SDDB) -FS control board (FSCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between M6-SDDB J9 for proper connection, and correct as necessary. | – | – |
| 2 | Check the connector of M6 for proper drive coupling, and correct as necessary. | – | – |
| 3 | Check the connector between PS11-SDDB J8 for proper connection, and correct as necessary. | – | – |
| 4 | PS11 I/O check, sensor check | SDDB J8-10 (ON) | SD-511 3-G |
| 5 | M6 operation check | SDDB J9 7 to 10 | SD-511 4-F to G |
| 6 | Replace M6 (Part# A3ERPP5R00) | – | – |
| 7 | Replace SDDB (Part# A3ERPP6J03) | – | – |
| 8 | Replace FSCB (Part# A3EPPPBE01) | – | – |
- Link to the wiring diagram (N.2.8 SD-511)
- Link to the layout drawings for related parts by each trouble code (S.34. C1197)
K3.6.22 (Link to the Field Service Manual)