C11C5 (bizhub 958/808)

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Trouble typeC11C5: Paper size detect board malfunction
RankB
Trouble detection condition<When FS-537+PK-523 or FS-537SD+PK-523 is installed>
The size of a transported paper is not detected, causing no punch operation.
Trouble isolation–
Relevant electrical partsPaper size detect board (PSDTB)

 Procedure

  1. Check the sensor part of PSDTB, to clean if it is dirty.
  2. Check the connector between PSDTB-PKCB CN38 for proper connection and correct as necessary.
  3. Replace PSDTB. (Part# A11TH02000)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.7.36 (Link to the Field Service Manual)