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C11C5 (bizhub C554e/C454e)

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(1)Contents

Trouble typePaper size detect board failure
Trouble codeC11C5
RankC
Detection timing<When FS-535+PK-521 is installed>
The size of a transported paper is not detected, causing no punch operation.
Trouble isolationHalf-Fold
Relevant electrical partsPaper size detect board (PSDTB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the sensor part of PSDTB, to clean if it is dirty.
2Check the connector between PSDTB-PKCB CN38 for proper connection, and correct as necessary.PK-521 4-E
3Replace PSDTB (Part# A11TH02000)
  • Link to the wiring diagram (N.3.11 PK-521)
  • Link to the layout drawings for related parts by each trouble code (S.54. C11C5)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.6.41 (Link to the Field Service Manual)

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