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C11E1 (bizhub 650i/550i/450i)

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When FS-539 or FS-539SD is installed

Contents

Trouble typeC11E1: Paper exit switching drive malfunction (When FS-539 or FS-539SD is installed)
RankB
Trouble detection conditionThe exchange folded paper output sensor (PS30) is not turned OFF (unblocked) or ON (blocked) even after the set period of time has elapsed after the FNS entry transport motor (M2) is turned ON.
Trouble isolation–
Relevant electrical parts-FNS entry transport motor (M2)
-Exchange folded paper output sensor (PS30)
-FS control board (FSCB)

Procedure

  1. Check the connector between M2-FSCB J9 for proper connection and correct as necessary.
  2. Check the connector of M2 for proper drive coupling and correct as necessary.
  3. Check the connector between PS30-FSCB J5 for proper connection and correct as necessary.
  4. PS30 I/O check, sensor check
    • Control signal: FSCB J5-9 (ON)
    • Location of electrical component: FS-539/FS-539SD 15-K
  5. M2 operation check
    • Control signal: FSCB J9<A>-1 to 4
    • Location of electrical component: FS-539/FS-539SD 12-C
  6. Replace M2. (Part# A3EPPP5302)
  7. Replace FSCB. (Part# AAR4PP8201)

 When FS-540 or FS-540SD is installed

Contents

Trouble typeC11E1: Paper exit switching drive malfunction (When FS-540 or FS-540SD is installed)
RankB
Trouble detection conditionThe route change gate home sensor (PS21) is not turned OFF (unblocked) or ON (blocked) even after the set period of time has elapsed after the route change gate motor (M4) is energized.
Trouble isolation–
Relevant electrical parts-Route change gate motor (M4)
-Route change gate home sensor (PS21)
-FS control board (FSCB)

Procedure

  1. Check the connector between M4-FSCB J12 for proper connection and correct as necessary.
  2. Check the connector of M4 for proper drive coupling and correct as necessary.
  3. Check the connector between PS21-FSCB J12 for proper connection and correct as necessary.
  4. PS21 I/O check, sensor check
    • Control signal: FSCB J12<B>-8 (ON)
    • Location of electrical component: FS-540/FS-540SD 16-A
  5. M4 operation check
    • Control signal: FSCB J21<B>-4 to 5
    • Location of electrical component: FS-540/FS-540SD 16-D
  6. Replace M4. (Part# A87HPPBW00)
  7. Replace FSCB. (Part# AAR5PPD401)

(Link to the Field Service Manual)

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