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C1402 (bizhub 558/458/368/308)
Contents
| Trouble type | C1402: FS nonvolatile memory error (When FS-533 is installed) |
| Rank | C |
| Trouble detection condition | When the main power switch is turned ON, malfunctioning of the nonvolatile memory on the FS control board (FSCB) is detected. |
| Trouble isolation | – |
| Relevant electrical parts | FS control board (FSCB) |
Procedure
- Turn OFF the main power switch, disconnect and then connect the power cord. Wait for 10 sec. or more after connect the power cord, and turn ON the main power switch.
- Rewrite the firmware.
- Replace FSCB. (Part# A2YUPPH901(Model No. A2YU-WY1) or A2YUPPXN00 (Model No. A2YU-WY2))
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.9.41 (Link to the Field Service Manual)