C1402 (bizhub C360i/C300i/C250i)

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Trouble typeC1402: FS nonvolatile memory error
RankC
Trouble detection condition<When FS-533 is installed>
When the main power switch is turned ON, malfunctioning of the nonvolatile memory on the FS control board (FSCB) is detected.
Trouble isolation–
Relevant electrical parts<When FS-533 is installed>
FS control board (FSCB)

Procedure

  1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power switch.
  2. Rewrite the firmware.
  3. Replace FSCB. (Part# A2YUPPH901(Model No. A2YU-WY1) or A2YUPPXN00 (Model No. A2YU-WY2))

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.7.26 (Link to the Field Service Manual)