C1402 (bizhub C364/C284/C224)
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Contents
Trouble type | FS nonvolatile memory error | |
Trouble code | C1402 | |
Rank | C | |
Detection timing | <When FS-533 is installed> When the main power switch is turned ON, malfunctioning of the nonvolatile memory on the FS control board (FSCB) is detected. | |
Trouble isolation | – | |
Relevant electrical parts | FS control board (FSCB) |
(2)Procedure
Step | Action | Control signal | Location of electrical components |
1 | Disconnect and then connect the power cord. Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch. | – | – |
2 | Rewrite the firmware. | – | – |
3 | Replace FSCB (Part# A2YUPPH901(Model No. A2YU-WY1) or A2YUPPXN00 (Model No. A2YU-WY2)) | – | – |
- Link to the layout drawings for related parts by each trouble code (S.38. C1402)
K3.6.26 (Link to the Field Service Manual)