C2253 (bizhub C287/C227)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

Contents

Trouble type	C2253: IU motor failure to turn
Rank	B
Trouble detection condition	The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning.
Trouble isolation	–
Relevant electrical parts	-IU motor (M2) -MFP board (MFPB)

 Procedure

1. Check the connector between M2-MFPB CN12E for proper connection and correct as necessary.
2. Check the connector of M2 for proper drive coupling and correct as necessary.
3. M2 operation check
   • Control signal: MFPB CN12E-7 (REM), MFPB CN12E-10 (FGP)
   • Location of electrical component: 5-C
4. Replace M2. (Part# A7PUM10100)
5. MFPB F22E conduction check
6. Replace MFPB. (Part# A797H02118)

NOTICE

• Link to the wiring diagram (bizhub C287/C227)

K.3.9.2 (Link to the Field Service Manual)