How Can We Help?
C2253 (bizhub C364/C284/C224)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
Contents
| Trouble type | PC motors failure to turn |
| Trouble code | C2253 |
| Rank | B |
| Detection timing | The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning. |
| Trouble isolation | – |
| Relevant electrical parts | -PC motor (M2) -Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between M2-PRCB CN31 for proper connection and correct as necessary. | – | – |
| 2 | Check the M2 connector for proper drive coupling and correct as necessary. | – | – |
| 3 | M2 operation check | PRCB CN31-9 (REM)PRCB CN31-12 (LOCK) | bizhub C364 21-I to Jbizhub C284 23-I to Jbizhub C224 25-I to J |
| 4 | Replace M2 (Part# A161M10200) | – | – |
| 5 | Replace PRCB (Part# A161H00108) | – | – |
- Link to the wiring diagram (N.1. bizhub C364/C284/C224)
- Link to the layout drawings for related parts by each trouble code (S.40. C2253, C2254)
K3.7.2 (Link to the Field Service Manual)