C2253 (bizhub C364e/C284e/C224e)
Contents
| Trouble type | PC motor’s failure to turn |
| Trouble code | C2253 |
| Rank | B |
| Detection timing | The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning. |
| Trouble isolation | – |
| Relevant electrical parts | • PC motor (M2) • Printer control board (PRCB) |
(2)Procedure
| Step | Action | Control signal | Location of electrical components |
| 1 | Check the connector between M2-PRCB CN31 for proper connection and correct as necessary. | – | – |
| 2 | Check the M2 connector for proper drive coupling and correct as necessary. | – | – |
| 3 | M2 operation check | PRCB CN31-9 (REM)PRCB CN31-12 (LOCK) | bizhub C364e 21-I to Jbizhub C284e 23-I to Jbizhub C224e 25-I to J |
| 4 | Replace M2 (Part# A61DM10200) | – | – |
| 5 | Replace PRCB (Part# A5C1H00102) | – | – |
- Link to the wiring diagram (N.1. bizhub C364e/C284e/C224e)
- Link to the layout drawings for related parts by each trouble code (S.40. C2253, C2254)
Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.
K.3.7.2 (Link to the Field Service Manual)