C2253 (bizhub C368/C308/C258)

Contents

Trouble type	• C2253: PC motor failure to turn
Rank	B
Trouble detection condition	The motor lock signal remains HIGH for a predetermined continuous period of time while the motor is turning.
Trouble isolation	–
Relevant electrical parts	• PC motor (M2) • MFP board (MFPB)

 Procedure

1. Check the connector between M2-MFPB CN7E for proper connection and correct as necessary.
2. Check the connector of M2 for proper drive coupling and correct as necessary.
3. M2 operation check
   • Control signal: MFPB CN7E-13 (REM), MFPB CN7E-16 (LOCK)
   • Location of electrical component: 3 to 4-C
4. Replace M2. (Part# A7PUM10000)
5. Replace MFPB. (Part# A7PUH02123)

NOTICE

• Link to the wiring diagram (bizhub C368/C308/C258)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.11.2 (Link to the Field Service Manual)