C2254 (bizhub C754e/C654e)

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Contents

Trouble typePC motor/YMC’s turning at abnormal timing
Trouble codeC2254
RankB
Detection timingThe motor lock signal remains LOW for a predetermined continuous period of time while the motor remains stationary.
Trouble isolation
Relevant electrical parts• Imaging unit/C
• Imaging unit /M
• Imaging unit /Y
• PC motor/YMC motor (M16)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the connector between M16-PRCB CN22 for proper connection and correct as necessary.
2Check the M16 connector for proper drive coupling and correct as necessary.
3M16 operation checkPRCB CN22-11 (LOCK)PRCB CN22-8 (REM)15-K
4Replace M16 (Part# 9314230021)
5Replace the imaging unit. (C Part# A2X20KD, M Part# A2X20ED, Y Part# A2X208D)
6PRCB ICP5 or ICP18 conduction check
7Replace PRCB (Part# A2X0H00S06)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.7.6 (Link to the Field Service Manual)