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C2350 (bizhub 554e/454e)

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Contents

Trouble typeToner suction fan’s failure to turn
Trouble codeC2350
RankB
Detection timingThe fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning.
Trouble isolation–
Relevant electrical parts• Toner suction fan (FM11)
• Extension control board (EXCB)
• Printer control board (PRCB)

 (2)Procedure

StepActionControl signalLocation of electrical components
1Check the connectors between FM11-relay CN62-PRCB CN23 for proper connection, and correct as necessary.––
2Check the connectors between PRCB CN10-EXCB CN1 for proper connection, and correct as necessary.––
3Check the fan for possible overload and correct as necessary.––
4FM11 operation checkPRCB CN23-7 (REM)PRCB CN23-9 (LOCK)5-C
5Replace FM11 (Part# 9313100072)––
6EXCB ICP1 conduction check––
7Replace EXCB (Part# A5AYH00501)––
8PRCB ICP20 conduction check––
9Replace PRCB (554e Part# A61EH00101 / 454e Part# A61DH00101) ––

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

K.3.7.1 (Link to the Field Service Manual)