C2350 (bizhub 658e/558e/458e)

Contents

Trouble type	C2350: Toner suction fan failure to turn
Rank	B
Trouble detection condition	The fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning.
Trouble isolation	–
Relevant electrical parts	• Toner suction fan (FM11) • MFP board (MFPB)

 Procedure

1. Check the connector between FM11-relay CN62-MFPB CN31E for proper connection and correct as necessary.
2. Check the fan for possible overload and correct as necessary.
3. FM11 load check
   • Check code: 42
   • Multi code: 8
   • Control signal: MFPB CN31E<A>-12 (REM), MFPB CN31E<A>-14 (LOCK)
   • Location of electrical component: 24-I
4. Replace FM11. (Part# 9313100072)
5. Replace MFPB. (658e/558e Part# AA6RH02103 / 458e Part# AA6UH02101)

Please search Knowledge Base articles and Bulletins as they may contain relevant information and updated Part information such as Part numbers.

L.3.10.1 (Link to the Field Service Manual)